WELCOME TO KINGWOOD SERVICES LTD
Your Satisfaction Is Our Priority
Reliable & Professional
Over the years, we’ve learned that great service begins and ends with experienced and friendly professionals, which explains our rigorous hiring process. We believe that our team is the best in the business, and have complete and total confidence in every person providing our services.
Kingwood Services Ltd finishes each project on schedule and with the highest level of quality. With a focus on personalized service, competitive rates and customer satisfaction, we’re always striving to meet and exceed expectations.
OUR VALUES AND MISSION STATEMENT
KINGWOOD SERVICES LTD aim to provide all of our clients with the option to receive all support services they require from one innovative, effective and professional supplier. KINGWOOD SERVICES LTD promotes training and development and emphasises the value of active customer service as a vital tool to both gain competitive advantage and achieved client expectations. To achieve this mission we must embrace the following values and work ethics within our organisation:
Strive for quality and excellence in everything that we do
Foster a “we can do” culture by working with commitment and enthusiasm
Have a clear view of the high standards expected of us and strive to maintain them
Take personal and team ownership for our work
Perform all work in a professional manner
KINGWOOD SERVICES LTD provides services to construction, healthcare, retail, residential and leisure sectors. The Company provides the highest levels of customer service and respects the customer’s right to be involved in the improvement of his contract with the Company. The Company seeks to improve its market share of the industry by diligent pursuit of quality control and human resources development programs. Provide trained, disciplined and professional work force motivated to offer quality of service to our customers. The Company also ensure that its workforce is screened to BS 7858 We are committed to quality management in all aspects of the business. The purpose of this manual is to present the organizations Quality Management system to all personnel, giving the guidance essential for the effective application of Quality Control. The contents serve as a basic reference to policies, processes, and procedures, together with work instructions (where necessary) outlining the activities and responsibilities, which a person holding a company appointment is expected to undertake as a normal part of his/her duties. The Managing Director shall determine the criteria and methods to ensure that both the operation and control of the processes are effective. It is the responsibility of the Managing Director to ensure the availability of resources and information necessary to support the operation and monitoring of the processes. KINGWOOD SERVICES LTD Quality policy is a framework for its management system quality objective. The organization shall monitor measure and analyze the processes, ensuring that actions are implemented to achieve planned results and to continually improve their effectiveness.
The top management of KINGWOOD SERVICES LTD are aware of the impact its business operations have on the environment both on a local and global aspect We would implement the policy of re-cycling, reduction in the generation of waste and the promotion of environmental awareness It is therefore our policy to adopt procedures and practices that;
Does not damage our environment.
Does not restrict the enjoyment of the environment by others.
Promote sustainable improvements (where we have an influence) that consider the effects to the environment.
We will support this policy by implementing the following procedures:
All wastepaper, junk mail, documentation etc. must be returned to the office via your Supervisor for re-cycling in the most appropriate way that does not compromise the integrity of our clients, employees or company.
Arrange for all printer cartridges, toners etc. to be returned to the supplier or designated agent in the envelopes provided for re-cycling. Promote the use of recycling banks for bottles, cans, paper and other waste materials that employees may bring into their place of work.
Ensure any packaging supplied with any equipment is disposed of in methods that support this policy Seek professional advice to adopt further practices that result in generating less paper and less waste.
Adopt where possible the use of alternative non fossil fuels for company vehicles.
This policy is promoted throughout our company and communicated to all staff via effective training and leadership.
EQUAL OPPORTUNITIES DIVERSITY POLICY
KINGWOOD SERVICES LTD as an employer is committed to supporting, developing and promoting diversity and equality in all of its employment practices and activities and aims to establish an inclusive culture free from discrimination and based on the values of fairness, dignity and respect. The Service will support and develop staff through providing everyone with access to facilities, personal and career development opportunities and employment on an equal basis regardless of race, national or ethnic origin, disability, age, gender, sexual orientation, transgender identity or religion/belief.